How to Request Your Win/Loss Statement in Las Vegas Casinos (2026 Guide)

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How to Request Your Win/Loss Statement in Las Vegas Casinos

Key Highlights:

  • Fastest Option: Log into your casino loyalty account, such as MGM Rewards or Caesars Rewards, and download your win/loss statement online within minutes.
  • Printed Copy Available: Visit the Players Club desk with a valid government-issued photo ID to receive a printed statement.
  • Use Your Loyalty Card: Gaming activity is only tracked when your rewards card is inserted into slot machines or your table play is properly rated.
  • Tax Reminder: A win/loss statement is a useful reference, but the IRS recommends maintaining your own gambling records and diary.

Whether you’re preparing your taxes, reviewing your gambling activity, or organizing financial records, a casino win/loss statement can be an important document. These reports summarize the gambling activity connected to your loyalty account throughout the year.

Every time you use your player’s card at a slot machine, video poker terminal, sportsbook, or table game, the casino records that activity. At the end of the year, casinos can generate a win/loss statement showing your tracked gaming history.

The good news is that most major Las Vegas casinos now offer online access to these records. In many cases, you can download your statement instantly through a website or mobile app. If you prefer a physical copy, you can also request one directly from the casino’s Players Club desk.

This guide explains how to obtain a win/loss statement from the major Las Vegas casino loyalty programs, what information is included, and important tax considerations to keep in mind.

Major Las Vegas Casino Win/Loss Statement Guide

Most major casino operators offer both online and in-person methods for retrieving your gaming records.

Loyalty ProgramLas Vegas PropertiesOnline AccessIn-Person OptionTypical Processing Time
MGM RewardsBellagio, ARIA, Cosmopolitan, MGM Grand, Park MGMOnline account portal and mobile appMGM Rewards deskInstant online
Caesars RewardsCaesars Palace, Paris, Planet Hollywood, FlamingoCaesars Rewards website and appCaesars Rewards CenterInstant online
Wynn RewardsWynn Las Vegas, EncoreWynn Rewards account portalWynn Rewards deskInstant online
Infinity RewardsSAHARA Las VegasEmail request through player servicesPlayers Club desk3–5 business days
Plaza RewardsPlaza Hotel & CasinoOnline request formPlayers Club deskApproximately 48 hours

How to Get Your Win/Loss Statement

Download Your Statement Online

For most players, downloading the statement online is the fastest and easiest option.

Simply:

  1. Log into your casino loyalty account.
  2. Navigate to the account settings or tax documents section.
  3. Select the year you need.
  4. Download the PDF version of your statement.

Most online statements are available immediately and can be saved directly to your device or emailed to your accountant.

Request a Statement in Person

If you’d rather receive a printed copy, visit the casino’s Players Club or Rewards desk.

Bring:

  • A valid government-issued photo ID
  • Your loyalty account information (if available)

For security reasons, casinos generally only provide win/loss statements to the account holder. Family members, spouses, and friends typically cannot request records on someone else’s behalf.

Important Tips for Accurate Tracking

Always use your player’s card.

A win/loss statement only reflects tracked gaming activity. If you play without your rewards card, that gambling activity may not appear on your report.

Check That Your Card Is Working

Before starting a gaming session, verify that the machine recognizes your card and displays your account information correctly.

Keep Your Own Gambling Records

Tax professionals often recommend maintaining your own gambling log in addition to casino-issued statements.

Your records should include:

  • Date of play
  • Casino name
  • Type of game played
  • Amount won or lost
  • Supporting receipts or documents

Having independent records can be valuable if you ever need additional documentation.

Save Sports Betting and Tournament Records

Sportsbook wagers, poker tournaments, bingo events, and special gaming promotions may not always appear on a standard win/loss statement. Keep copies of tickets, entry receipts, and payout forms whenever possible.

Why Win/Loss Statements Matter

These reports can help you:

  • Review annual gambling activity
  • Prepare tax documents
  • Verify loyalty account records
  • Track casino play history
  • Provide supporting documentation to your accountant

Keep in mind that statements only include activity tracked through your loyalty account. Any gambling done without a player’s card may not be reflected.

Conclusion

Obtaining a Las Vegas win/loss statement is usually a simple process, especially if you’re enrolled in a casino loyalty program. Most major casino operators now provide instant online access through their websites and mobile apps, while printed copies remain available at Players Club desks.

To ensure your records are as accurate as possible, always use your rewards card when gambling, verify that your play is being tracked correctly, and maintain your own gambling log throughout the year.

A win/loss statement can be a valuable tool during tax season, but it works best when combined with your personal records and documentation. If you have questions about reporting gambling income or claiming gambling losses, consider speaking with a qualified tax professional familiar with gaming-related tax rules.

Pro Tip: Download your win/loss statement before tax season begins. Accessing your records early gives you more time to review your gaming activity, gather supporting documents, and address any discrepancies before filing your return.

FAQ: Win/Loss Statement Guide

Can a win/loss statement include sports betting activity?

Yes, but only if your sports wagers are connected to your loyalty account. Bets placed through linked sportsbook apps or with your rewards card attached are generally tracked. Anonymous cash wagers may not appear on your statement.

Do poker tournaments show up on win/loss statements?

Not always. Poker tournament buy-ins, special slot tournaments, bingo events, and other promotional competitions are often tracked separately. Keep your entry receipts and payout records for your own files.

What happens if I lose my player’s card during my trip?

Losing your physical card does not affect your account history. Visit the Players Club desk with a valid photo ID, and the casino can usually issue a replacement card within minutes.

Can someone else request my win/loss statement?

Generally, no. Casinos only release gaming records to the account holder after verifying identity with a government-issued photo ID.

How far back can I request win/loss statements?

Policies vary by casino, but most major loyalty programs allow access to previous years’ statements. Contact the Players Club directly if you need older records.

Is a win/loss statement enough for IRS documentation?

Not necessarily. While these statements can be helpful, the IRS recommends maintaining your own gambling records and supporting documentation. Consider consulting a tax professional if you have significant gambling winnings or losses.

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Disclaimer: This post is for informational and vacation-planning purposes only to help you organize your travel records. Casino loyalty portals, data retrieval methods, and app interfaces change frequently as corporate compliance rules evolve. We are an independent publication; please remember that a casino win/loss statement is not a substitute for your personal tax records or an official IRS gambling log. Always consult with a professional tax advisor before finalizing your financial filings or reporting gaming activity.

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